Pricing

Clear commercial packages

Start with the outcome you need: device control, day-to-day support, or stronger governance and evidence. Pricing scales by team size and includes built-in volume discounts.

Pricing packages

Secure Device

Best fit

For SMEs that want managed device security without bundled helpdesk.

Pricing
From £19/user/month5-person minimum, ex VATMinimum from £95/month
What you're paying for

Managed laptops/desktops, patching, endpoint visibility, encryption checks, and monthly device reporting.

Main value

"Our devices are visible, patched, protected, and reported on."

What's included, and not
Included
  • Device inventory
  • Patch monitoring/remediation where supported
  • Endpoint protection status
  • BitLocker / FileVault visibility
  • Basic device health
  • Monthly device report
  • Joiner/leaver checklist
Not included / separate
  • General helpdesk
  • M365 / Google admin support
  • Hands-on joiner/leaver execution
  • Cyber Essentials readiness
  • Vulnerability scanning
  • Backup monitoring
  • Out-of-hours support
Best reason to choose it

The lowest-cost managed security foundation: control over devices without buying a full helpdesk.

Choose Secure Device
Standard

Secure Support

Best fit

For SMEs that want secure devices plus practical remote IT support.

Pricing
From £35/user/month5-person minimum, ex VATMinimum from £175/month
What you're paying for

Everything in Secure Device, plus practical remote IT support for users, devices, email, productivity tools, and access issues.

Main value

"Our team has someone to contact when everyday IT goes wrong."

What's included, and not
Included
  • Everything in Secure Device
  • Fair-use remote IT support
  • M365 / Google Workspace support
  • Joiner/leaver support for normal business churn
  • Remote laptop/email/productivity support
  • Monthly support summary
  • Quarterly review for 20+ users
Not included / separate
  • Project work
  • Complex migrations
  • Major incidents
  • Specialist software support
  • Out-of-hours support
  • Cyber Essentials readiness as standard
Best reason to choose it

The default SME package: secure devices plus real remote help for everyday IT problems.

Choose Secure Support

Secure Complete

Best fit

For SMEs that need stronger governance, evidence, and Cyber Essentials readiness.

Pricing
From £55/user/month5-person minimum, ex VATMinimum from £275/month
What you're paying for

Everything in Secure Support, plus Cyber Essentials readiness, stronger evidence, security reviews, and governance reporting.

Main value

"We can show clients, insurers, and leadership that our IT controls are being actively managed."

What's included, and not
Included
  • Everything in Secure Support
  • Cyber Essentials readiness tracker
  • Cyber Essentials control mapping
  • M365 / Google hardening review
  • Baseline vulnerability review
  • Backup visibility where supported
  • Monthly security scorecard
  • Quarterly security review
  • Annual readiness evidence pack
Not included / separate
  • Certification fees
  • Cyber Essentials Plus testing
  • Formal assessment
  • Guaranteed certification outcome
  • Deep forensic incident response
Best reason to choose it

Client assurance, insurance conversations, Cyber Essentials readiness, and board-level confidence.

Choose Secure Complete

Remote, no obligation, and focused on confirming the right scope.

Volume pricing

Pricing is per named user/month with a five-person minimum on every package. One primary laptop or desktop per named user is included.

UsersSecure DeviceSecure SupportSecure Complete
5-10£19/user/month · £95/month minimum£35/user/month · £175/month minimum£55/user/month · £275/month minimum
11-24£19/user/month£35/user/month£55/user/month
25-49£18/user/month£33/user/month£52/user/month
50-99£17/user/month£31/user/month£49/user/month
100-149£16/user/month£30/user/month£47/user/month
150-250£15/user/month£28/user/month£44/user/month

All prices are ex VAT. Extra devices, software licences, hardware, certification fees, storage, and onsite or specialist project work are separate unless explicitly included in your proposal.

Included feature comparison

Compare the full service difference: managed device visibility, remote support, Cyber Essentials readiness, and evidence.
FeatureSecure DeviceSecure SupportSecure Complete
Device inventory and assignment
Included
Included
Included
Patching and endpoint status
Included
Included
Included
Encryption checks
Included
Included
Included
General helpdesk
Not bundled
Fair-use remote IT support
Fair-use remote IT support
M365 / Google Workspace support
Add-on or hourly remote support
Included
Included
Joiner/leaver support
Checklist only
Included for normal business churn
Included for normal business churn
Monthly reporting
Monthly device report
Monthly support summary
Monthly security scorecard
Quarterly review
Not included
Included for 20+ users
Included
Cyber Essentials readiness
Not included
Add-on
Included readiness tracker and evidence pack
Backup visibility
Not included
Add-on where tooling supports it
Included where tooling supports it

Cyber Essentials coverage

Secure Complete covers all five controls for readiness evidence. CE+ preparation can be scoped separately when needed.

Secure Complete is designed around the five Cyber Essentials controls. It keeps the practical controls that protect everyday operations visible: access, updates, malware protection, firewall exposure, secure configuration, and the evidence your business needs before certification.

We can also help prepare for Cyber Essentials Plus by tightening scope, closing readiness gaps, preparing evidence, and coordinating the assessment route.

Secure Complete supports Cyber Essentials readiness. Certification, Cyber Essentials Plus testing, and formal assessment fees are separate unless explicitly included in a proposal.

Firewalls

Endpoint firewall checks, basic router/cloud firewall review, exposed admin service review, and recommendations for risky rules.

Why it matters: Helps show that avoidable remote access and admin exposure are being reviewed before they become client, insurer, or certification concerns.

Secure configuration

Device baseline, encryption checks, local admin review, default account review, browser/security settings, and M365 / Google Workspace hardening.

Why it matters: Reduces configuration drift and gives you a clearer baseline for laptops, accounts, and productivity tools.

User access control

Joiner/leaver workflow, inactive account review, admin account review, MFA review, least-privilege recommendations, and third-party admin tracking.

Why it matters: Keeps access matched to real people and roles, so leavers, stale accounts, and over-permissioned admins are easier to spot.

Malware protection

Endpoint protection active/status monitored across managed devices, with alert and status review included in reporting.

Why it matters: Shows whether managed devices have active malware protection rather than relying on assumptions.

Security update management

OS/application patch policy, patch status review, unsupported software reporting, and monthly patch evidence.

Why it matters: Helps prove that common software and operating system risks are being tracked and remediated where supported.

Remote onboarding fees

One-off remote onboarding starts from £250 and is based on plan and team size.

Onboarding covers scope confirmation, user and device counts, admin access review, tooling setup, baseline checks, joiner/leaver workflow setup, and your first baseline report.

Secure Complete onboarding also includes a Cyber Essentials gap map across all five controls.

PlanRemote onboarding fee
Secure Device£250 + £15/user
Secure Support£350 + £20/user
Secure Complete£600 + £30/user

Common scoped add-ons

Optional support, setup, cyber, backup, and out-of-hours items are scoped in your proposal.

Common support add-ons

Occasional help, transition support, and pager-led out-of-hours cover.3 common options

Extra remote IT support

Competitive against common UK hourly support rates

£45/hour

Remote support banks

For Secure Device clients or scoped transition support.

From £199/month

Pager-led out-of-hours remote support

Available for agreed clients. Cover windows, escalation contacts, and chargeable triage rules are set in your proposal; major incidents and forensic response remain separately scoped.

£90/hour

User and device setup

Remote setup work for devices, starters, leavers, and controlled change.8 common options

Remote device setup

Standard remote setup, with volume rates for 10+ devices.

From £65/device

Extra laptop/desktop

For additional managed computers beyond the included primary device.

£8/device/month

Shared/kiosk computer

For shared machines such as reception, warehouse, or kiosk devices.

£12/device/month

Mobile/tablet MDM

For scoped mobile or tablet management where required.

£4/device/month

Server monitoring

Remote monitoring where the server and access route are in scope.

From £25/server/month

Network/firewall monitoring

Monitoring only; configuration changes are quoted as remote project work.

From £15/device/month

New starter setup

Included in Secure Support/Complete for normal churn

£35/user

Leaver/offboarding

Included in Secure Support/Complete for normal churn

£35/user

Cyber and compliance

Tenant hardening, Cyber Essentials readiness, and CE+ preparation support.3 common options

Microsoft 365 / Google hardening

Scoped to your tenant size. Included in Secure Complete for standard tenant review.

From £299

Cyber Essentials readiness review

Included in Secure Complete

£499 one-off

Cyber Essentials implementation sprint

Remediation and practical implementation. Certification, formal assessment, and Cyber Essentials Plus testing fees are separate.

From £999

Backup and monitoring

Low-cost backup visibility and managed cloud backup options.4 common options

Backup monitoring

Monitoring only, not backup storage

£4/user/month

Managed cloud backup

For Microsoft 365, Google Workspace, or a NinjaOne-supported backup route where appropriate. Storage, retention, and restore scope are agreed in your proposal.

From £8/user/month + storage

Phishing/security awareness

Included/lightweight in Secure Complete

£2/user/month

Vulnerability scanning

Included baseline in Secure Complete

£4/user/month or £79/month minimum